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COMMERCIAL & OFFICE CLEANING
A Workplace That Shines Reflects a Business That Thrives.
Service Description
A clean workspace isn’t just about hygiene; it enhances productivity, professionalism, and employee well-being. A well-maintained environment not only creates a positive impression for clients but also ensures a healthier and more efficient workplace. At Cleo’s Cleaning Co, we provide bespoke commercial cleaning solutions tailored to suit the unique needs of your office or business, delivering a spotless, hygienic, and welcoming space. 💼 Who We Serve: Offices & Corporate Spaces – Maintain a pristine work environment. Co-Working Spaces – Hygienic and fresh for shared offices. Gyms & Fitness Centres – Deep cleaning for hygiene-sensitive areas. 📌 Why Choose Us? Custom Contract Cleaning: Daily, weekly, or bi-weekly service tailored to your needs. Discreet & Efficient: Minimal disruption to your business. Eco-Friendly & High-Quality Products: Safe for employees and customers. 📞 Booking & Pricing Information: 🔹 The only services available to book on the website are first-time deep cleans. For ongoing or regular cleaning, please fill out the form below or drop us an email to discuss in-house rates and contract options. 🔹 Deep Clean Pricing for Commercial & Office Spaces: Small Spaces: Up to 500 sq ft Medium Spaces: 501–1500 sq ft Large Spaces: 1501+ sq ft 🔹 Free Assessment: We offer a complimentary in-person assessment to determine the best cleaning solution for your business. Clear photos of the space may also be required beforehand to help assess the level of cleaning needed and confirm pricing. 📌 Pricing Disclaimer: All office cleaning services are custom-priced based on factors such as space size, cleaning frequency, and specific service requirements. Prices are subject to change based on the state of the space, level of dirt or buildup, accessibility, and any additional cleaning needs beyond standard service. To ensure full transparency, we provide a free in-person assessment before confirming any pricing. Clients may also be required to submit clear photos of their space to help determine the scope of work required. For ongoing or contract cleaning, in-house rates are available, please contact us for more details.
Cancellation Policy
At Cleo’s Cleaning Co., we strive to provide a seamless and reliable cleaning service for all our clients. We understand that unforeseen circumstances may arise, requiring you to cancel your booking. To maintain efficiency and fairness for both our clients and our team, the following cancellation policy applies. 1. Client Cancellations 1.1 Cancellation Notice & Fees Cancellations made 48 hours or more before the scheduled appointment – A full refund will be issued, or the payment can be transferred to a future booking with no penalty. Cancellations made between 24–48 hours before the appointment – 50% of the booking fee will be retained as a cancellation charge. Cancellations made within 24 hours of the appointment – No refund will be issued, as our team has already allocated time and resources for your service. For cancellations within 48 hours of the appointment, clients must contact us directly via phone or email to process the request. 1.2 Contract Cleaning Clients For clients under a contract cleaning agreement, cancellation terms will be outlined in the signed service contract. Failure to provide the required notice may result in a cancellation charge, as specified in the agreement. 2. No-Show Policy If our team arrives at the property at the scheduled time and is unable to gain access due to the absence of the client or restricted entry, the booking will be considered a no-show. In this instance: 100% of the booking fee will be charged, with no refund issued. A new booking will be required should the cleaning service still be needed. To avoid this, we kindly ask that clients ensure access is provided as agreed at the time of booking. 3. Company Cancellations In the rare event that Cleo’s Cleaning Co. must cancel a scheduled service due to unforeseen circumstances, we will: Provide as much notice as possible. Offer an alternative date and time that suits the client’s availability. Issue a full refund if rescheduling is not feasible. Our commitment is to minimise disruption while ensuring the highest level of service. 4. How to Cancel Your Appointment Clients may cancel their own bookings online up to 48 hours before the scheduled service. Cancellations within 48 hours must be made directly via phone or email. Refunds, if applicable, will be processed within 5–7 business days.
Contact Details
contact@cleoscleaning.co